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FlyDocs Support

Document Manager for International Students

Frequently Asked Questions

How do I add a document?

Tap the + button on the Documents tab. Fill in the document name, type, and expiration date. You can also attach a PDF or photo of the document.

How do I enable expiration reminders?

When adding or editing a document, toggle on Reminders and select how many days before expiration you'd like to be notified. Make sure notifications are enabled for FlyDocs in iOS Settings.

Where is my data stored?

All your documents and profile information are stored exclusively on your device. FlyDocs has no servers and never transmits your data anywhere.

How do I delete a document?

Swipe left on the document in the Documents tab and tap Delete, or open the document and use the delete option in the detail view.

How do I set up biometric authentication?

During onboarding, FlyDocs will prompt you to enable Face ID or Touch ID. You can also manage this later through your iOS Settings.

How do I delete all my data?

Go to the Profile tab, scroll to the bottom, and tap Reset All Data. This permanently deletes all documents and profile information from your device. Alternatively, uninstalling the app removes all data.

Why am I not receiving notifications?

Check that notifications are enabled for FlyDocs by going to Settings → Notifications → FlyDocs and making sure Allow Notifications is turned on. Also confirm that reminders are enabled on the individual document.

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Get in touch

Can't find what you're looking for? We're happy to help.
Email us at contactflydocs@gmail.com and we'll get back to you as soon as possible.